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LINDFAST SOLUTIONS GROUP

A Leading Industrial Supply Chain Solutions Platform.

Built for Distributors. Powered by Expertise.

We help distributor partners improve supply chain resilience, reduce complexity, and accelerate growth through technical expertise, value added services, digital capabilities, category-leading product solutions, and a dedicated quality organization that helps ensure consistency, compliance, and performance across the supply chain.

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Fasteners 1
Merco Tape
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Wire
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10

SPECIALTY PRODUCT BRANDS

$400m+

IN INVENTORY

41

LOCATIONS

264k+

SKUS

OUR ADVANTAGE

Supply Chain and Channel Enablement

Supply Chain and Channel Enablement

LindFast Solutions Group connects manufacturers to distributors across North America through a multi-category platform that combines technical expertise, supply chain infrastructure, inventory management, quality assurance, value-added services, and digital capabilities. We help customers improve service levels, mitigate complexity and risk, optimize working capital, and ensure access to critical products. By simplifying supply chains and enhancing responsiveness, quality, and product availability, we help customers compete and grow in their markets.

VALUE-ADDED SOLUTIONS

VALUE-ADDED SOLUTIONS

From custom kitting and packaging to manufacturing, wire & cable solutions, and guaranteed stock programs, we help customers save time, reduce complexity, and improve efficiency.
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Scale

Scale

With 41 locations and over $400M+ in inventory, LSG provides the availability, reach, and reliability needed to keep your business moving.
Our Locations

E-Commerce

E-Commerce

Get quotes faster, order with less effort, and access inventory, pricing, and order status in one place — built around how distributors work, designed to help customers find what they need faster and easier.
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A Connected Network

OUR BRANDS

An image of the Stelfast Logo

High-performance low- and medium-carbon steel, alloy steel, and structural fasteners engineered for demanding applications.

An image of the Star Stainless Logo

Premium non-ferrous fasteners featuring stainless steel, silicon bronze, brass, aluminum, and exotic alloys.

An image of the Lindstrom Logo
Comprehensive metric fasteners, custom packaging, labeling, and hard-to-find European products.
AZ Wire & Cable Logo

Specialty wire and cable solutions featuring hard-to-find products, custom constructions, cut-to-length services, and value-added processing for electrical distribution, OEM and infrastructure applications.

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Chiang Shin Logo

Precision-engineered wheel bolts, studs, hex bolts, and specialty safety-critical fastening solutions serving automotive, commercial transportation, mining, and industrial markets.

Merco Tape Logo

Industrial tapes, adhesives,, and packaging solutions supported by converting capabilities, custom programs, and distributor-focused service for industrial and MRO applications.

An image of LSG Canada Logo

Distributor-focused fasteners, specialty products, and supply chain solutions supported by a growing national footprint and value-added capabilities across Canada.

Metallurgent Logo

Chemical, mechanical, and dimensional testing services providing fast, accurate material verification, quality assurance, failure analysis, and compliance support.

Solutions Industries Logo

Secondary processing and specialty fastener solutions focused on custom modifications, kitting, packaging, and distributor support programs, delivered with responsive service and supply chain expertise.

An image of the Big Bolt Logo

Custom-manufactured and specialty fasteners backed by in-house fabrication, rapid turnaround, and extensive material sourcing for demanding industrial applications.

Coast to Coast Coverage

OUR LOCATIONS

41 warehouse locations across North America. Click a pin for address and contact details.

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Job Description: Customer Quality Coordinator

Location:
Flexible within the LindFast Solutions Group footprint, with preference of Blaine, MN; Elgin, IL; Greer, SC; or Strongsville, OH.
Position Summary:
The Customer Quality Coordinator serves as the primary quality liaison between LindFast Solutions Group and our customers. This position coordinates customer quality requirements throughout the product lifecycle, ensuring customer-specific quality, regulatory, and product approval requirements are met from supplier qualification through production.

The role owns customer PPAP submissions, supplier PPAP coordination, IMDS administration, engineering change quality activities, customer documentation requests, supplier corrective action requests, and customer quality portals while partnering with Engineering, Procurement, Operations, Sales, and the Quality Management System team.
What You’ll Do:
As the Customer Quality Coordinator, you will:

Customer PPAP Management:
• Workflow & Production Planning
• Coordinate all customer Production Part Approval Process (PPAP) activities, both manufacturer and distributor level.
• Review customer PPAP requirements and communicate expectations to internal teams and suppliers.
• Assemble, validate, and submit complete PPAP packages.
• Track PPAP approvals, annual validations, and customer-specific requirements.
• Support new product launches and engineering changes requiring PPAP approval

Customer Quality Support:
• Serve as the primary customer contact for quality documentation requests.
• Coordinate IMDS submissions and resolve customer IMDS rejections.
• Provide Certificates of Conformance, Material Certifications, Test Reports, Inspection Reports, and regulatorydocumentation including RoHS, REACH, and Conflict Minerals.
• Support customer audits and maintain customer quality portals.
• Support the supplier corrective action request process, coordinating with internal teams while providing consistent communication to customers, providing successful resolve to requests.
• Other customer quality driven support activities as needed.
What We’re Looking For:
• Bachelor’s degree in Quality, Engineering, Manufacturing, Supply Chain, or equivalent experience preferred.
• 3+ years of experience in customer quality, supplier quality, PPAP coordination, or manufacturing quality.
• Experience with IMDS, engineering drawings, and customer quality and compliance systems preferred.
• Excellent communication, project management, and organizational skills.
• Proficiency with Microsoft Office and ERP/Quality Management Systems.
What Success Looks Like:
• High customer PPAP approval rate.
• On-time PPAP and IMDS submissions.
• Rapid and effective response to customer quality requests.
• Strong customer quality scorecard performance.
• Accurate and compliant quality documentation.
Why Join Us?
• Play a critical role in building a best-in-class Quality organization.
• Directly helping company growth through your impact of the sales process.
• Partner with suppliers, customers, and cross-functional teams across North America.
• Help shape LSG’s customer quality processes and product strategy.
• Long-term career growth within a growing organization with leadership opportunities.